Installation and Troubleshooting
Find out more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the usual reasons to get a hosting server of your own is the fact you will have complete control over the software environment and you could install anything you'd like. This will enable you to run programs which require specific software to be present on the machine, which isn't possible with a shared hosting server where you can install software just within the account, but not on a root level. If you aren't very acquainted with such matters, nonetheless, you might encounter complications due to the fact that managing a server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, hence our administrators can deal with a variety of tasks that should be done or can resolve a variety of issues that you could experience.
-
Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all
VPS server plans we offer and you could add it either during the signup or at any time after through your billing Control Panel. It comes with an hour of custom work on your server, so our admins can aid you with software installation or setup. They could also troubleshoot any piece of software you have already installed in case it doesn't work correctly, so you will not have to waste time to determine what's wrong since they can aid you in a very quick and expert way. As this is a one-time upgrade, you could get it only when you need it and if a certain task takes less time, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is useful when you cannot do something on your own or in case you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a certain task.
-
Installation and Troubleshooting in Dedicated Servers
In case you require our upgrade for any reason, you could add it to your
dedicated server with a few mouse clicks through the billing Control Panel or if you will need some custom work on the hosting server immediately after it is set up, you can get the upgrade during the signup process and inform us what do you require to be carried out, so everything shall be ready once your server is up and running. 60 minutes of custom work are added to your account every time you get the upgrade, so you can take full advantage of this service as often as you need. If some task needs less time to be performed, you will not lose the remaining minutes and they shall be available for future tasks. Our upgrade will allow you to concentrate on building and advertising your sites without spending time on maintaining the dedicated web server or the software installed on it. You could take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it provides are not enough to carry out all tasks that you require.