Service Uptime Guarantee
Know very well what a service uptime guarantee includes and how you are able to make use of it.
The service uptime is frequently ignored by a lot of people when they are looking for a new shared website hosting provider, but it can often be even more important than the actual plan features. It will not matter how good a plan is if the sites hosted in the account are inaccessible for extended time periods. This kind of downtimes in many cases are penalized by search engines like google, not mentioning the fact that site visitors will most likely not go back to a site they experience issues with. For that reason, you must always check out the stability of the web hosting service before getting a new account so as to be sure that the success of your Internet sites will not be determined by third-party variables, but entirely on their content and on your advertising and marketing campaigns.
Service Uptime Guarantee in Shared Website Hosting
All our shared website hosting
solutions come with a 99.9% service uptime warranty. We're able to reach that goal by using a revolutionary cloud hosting platform where each service (files, emails, databases, etc.) has its own group of servers. We don't run everything on a single machine as most companies do, so we have virtually wiped out the downtime of any service and even in peak times we can balance the load between servers for the best possible performance of your internet websites. If one machine fails, the other ones in the cluster will take over to ensure the continuous work of the Internet sites. To avoid infrastructural challenges, our hosting server facilities use effective diesel backup generators and several independent Internet providers as to ensure that visitors will be able to reach your websites no matter what. We also have a crew of skilled professionals tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
With our semi-dedicated server packages, you're going to take advantage of a 99.9% service uptime and you can now forget about any difficulties you may have experienced with other service providers. Different to the vast majority of hosting providers, we don't handle everything on a single web server. As an alternative, every single part of the hosting service, including the file storage, emails, databases, Control Panel, stats, and so on., has its own clusters of servers. If one web server fails, the others will take over, so your websites won't be affected. Additionally we use an innovative load-balancing platform that ensures the ideal performance of both our servers and the internet sites accommodated on them. A number of independent Internet providers and diesel generators are our backup in the event of an infrastructural problem, while a crew of qualified professionals, that is available 24/7, monitors the system in case of software issues. Using our semi-dedicated servers
, your internet websites shall be operational no matter what.
Service Uptime Guarantee in VPS Servers
When you buy a Virtual Private Server through us, we guarantee that the physical hosting server your account is created on is going to be operational no less than 99.9% of the time. While we are unable to control what you will do with your Virtual Private Server and what you install on it, we are going to make certain that the main server will work 24/7 without interruptions. Our facilities have a number of Internet providers and backup generators to ensure the continuous work of all web servers accommodated there. If you experience a problem with any virtual server on the physical one, we've got a group of expert admins to resolve it in a very timely manner and to make sure that the other VPS server
accounts in that hosting server will not be affected. We use only new, meticulously tested hardware components for all the servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated plans feature a 99.9% hosting server and network uptime warranty and repairs and maintenance procedures are included in the other .01% of the time. We check out each server extensively before we hand it over to the customer and we use new hardware components in order to avoid any probability of hardware issues. Any unforeseen software difficulties can be resolved right away by our system administrators as they keep track of all machines 24/7. To prevent infrastructural difficulties, our data center in downtown Chicago employs powerful diesel backup generators, while the connection to the web servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your websites are flooded, we can take action immediately and filter the unwelcome traffic before it reaches your dedicated server
and interrupts the proper functioning of your sites.