Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You can find almost all the answers to your questions in the intuitive Help Center incorporated into our Control Panel. It includes a detailed repository with frequently asked questions and detailed instructional articles written by our capable technical support staff.

  • Top quality support service
  • Instructional Video Clips

  • For all of you who wish to discover how to resolve a typically experienced issue by watching an educational video clip, we’ve added a collection of video tutorials to our Control Panel. All the how–to videos are very short and simple to comprehend. They offer you step–by–step demonstrations of different website management activities.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 tech support service with a 60–minute support ticket response guarantee. A team of qualified technicians will be at your disposal to respond to all the questions that you might have. During non–busy periods, a response will be offered in even less than twenty minutes.