Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply warranty with all of our shared website hosting packages, meaning every single advice inquiry you send is going to be answered to in less than one hour maximum. Our support company members have been educated to efficiently correct any issue and to supply you with well–timed advice on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime necessary. Our crew of qualified professionals is going to be on the web for you 24x7x365 to reply to all your queries and to fix any concern you will likely have. You are able to submit a help support ticket from your Control Panel or drop an e–mail message any time. Moreover, on working days, you can easily call us or take advantage of the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Robot Web Hosting’s Control Panel features a detailed knowledge base that is built–into all parts. In each section, you’ll find a Help button that will load for you a list of step–by–step online classes on how to utilize a selected element or carry out a specific action. Furthermore, we have prepared training videos to enable you to get a better idea of the Control Panel’s interface.