1 hour ticket response
Our team of techs is dedicated to supplying swift answers to all your queries. We’ll examine your trouble ticket the minute it is delivered and will reply back with a solution to the problem within maximum 1 hour after the tech support ticket submission. Actually, our average trouble ticket response time is 20 minutes.
A First–Class Help Desk Service
Our technical support engineers have enormous experience in the shared website hosting field and are skillful enough to come up with a swift answer to your problem. If, however, the situation at hand is not within the competency of a technician, the technical support ticket will be sent to a developer or admin for additional investigation.
An Easy–to–Browse Help Section
Integrated into the Control Panel is an easy–to–browse Help Center, which offers various information sources. You can search through a frequently updated knowledge base featuring web hosting account administration articles and site administration articles, check the educational video tutorials or take a peek at our F.A.Q. database.
