Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Resolution Warranty

  • Our group of technicians will do their best to answer to your support inquiries in about 1 hour. If, however, the situation you have stumbled upon requires some help from our Admin =Dept,= we are going to forward the ticket to the person in charge and will post a comment to tell you.

  • Top quality support service

  • Top–class Tech Support Service

  • Our technical help and support crew will be online for you 24/7 to to take care of all assistance demand tickets that you submit. We offer tech help and support for all the software packages that are pre–configured on your web server. These include our in–house designed Control Panel, the selected OS and also the server administration panel (in accordance with the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • An extensive and regularly updated collection of articles is incorporated into our custom–built Control Panel. It offers quick tips about how to carry out all of the essential web site management duties. The Help area provides exhaustive how to articles and step–by–step video lessons. You can reach the Help zone by hitting the Help or Video buttons in the top right part of each Control Panel section.